We go through your company's onboarding process and deliver the following assets and reports.
We document all the places your sales, marketing, support, and product teams engage users throughout the process and deliver it as a simple map.
We create lists of every major friction point and give recommendations on what to change to improve conversion, adoption, and overall experience.
We have an option where we'll run onboarding analysis of your competitors so you know how you stack up and what you need to improve to stay competitive.
*If you’d like to look at revamping your customer experience as a whole, we recommend signing up for the complete program.